Agreements, Guides & Quick Reference

562 - ACH Agreements and Tools

Electronic Version

Streamline your ACH Originator onboarding and ongoing processes with this handy toolkit. Includes user-friendly documents that can be customized to fit the processing arrangement with each Originator. 

Includes: Sample ODFI/Originator Agreement; Sample Third-Party Sender Agreement; Sample Same Day ACH Agreement; Sample ACH Authorizations; Sample Origination Schedules; File Transmission Calendar; ACH File Control Log. 

This publication is formatted as a PDF document. Users must have access to Adobe Reader.



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310 - ACH Origination Agreement

Electronic Version

Revised for 2022

This sample agreement, in a word document format, includes critical terms and conditions that should be addressed in a legal agreement between a financial institution and their originators. There are numerous blanks and fields that should be completed and appropriately formatted before using this Agreement. Please remember that all contracts and agreements should be reviewed and modified where necessary by your legal counsel to be consistent with the specific needs or operations of your institution.



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315 - ACH Origination Third-Party Sender Agreement

Electronic Version

Revised for 2022

This sample agreement, in a word document format, includes critical terms and conditions that should be addressed in a legal agreement between a financial institution and a Third-Party Sender. There are numerous blanks and fields that should be completed and appropriately formatted before using this Agreement. Please remember that all contracts and agreements should be reviewed and modified where necessary by your legal counsel to be consistent with the specific needs or operations of your institution.



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686 - AgreementsNow! Business Online Bkg Cash Mgmt Master Svc Agmt

One master agreement that covers all your payments products eliminates the need for separate agreements that must be signed and filed for each service! This electronic document contains a modifiable Business Online Banking and Cash Management Service Master Agreement in Microsoft Word that captures what should be in every service agreement. You append further information using the multiple product schedules that are include on the document, but only the Master Agreement needs to be signed. Product schedules included on the document are:

  • ACH Origination including sample credit policy, authorization forms, and more
  • ACH Block-Filter
  • Account Reconciliation including full, partial, and range
  • Lockbox including retail, wholesale, and "wholetail"
  • Line of Credit Sweep
  • Money Market Sweep
  • Positive Pay
  • Remote Deposit Capture including RDC, checklist
  • Wire Transfer

The ACH, Remote Deposit Capture, and Wire Transfer agreements are also structured for stand-alone use if needed. The contents and price make this a very cost-effective package for your payments product program!



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687 - AgreementsNow! Drawdown/Reverse Wire Agreement

Have your customers requested Drawdown/Reverse Wire services? If so, we have a solution for you! We have created a Reverse Wire Transfer Standalone Agreement that can be deployed separately or as an addendum to our Wire Transfer Standalone Agreement for this service request. This electronic solution is provided in an editable Microsoft Word document and contains the key components that should be in every service agreement. The contents and price make this a very cost-effective option for facilitating compliance and providing peace of mind.



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456 - Remote Deposit Capture (RDC) Service Agreement - Consumer

This sample agreement includes critical terms and conditions that should be addressed between your financial institution and your consumer RDC users. Please remember that all contracts and agreements should be reviewed by legal counsel prior to implementation. 



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456 - Remote Deposit Capture (RDC) Service Agreement - Corporate

This sample agreement includes critical terms and conditions that should be addressed between your financial institution and your business RDC users. Please remember that all contracts and agreements should be reviewed by legal counsel prior to implementation. 



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425G - Stop Payment Fillable PDF Form

This Electronic Stop Payment Request Order provides concise explanations on stop payment requests for single or recurring entries to consumer accounts; stop payment requests on paper items; and stop payment requests for entries to non-consumer accounts. This fillable PDF form contains all the necessary information your financial institution needs to easily comply with these requests.

Minimum system requirement - Adobe Reader.

All sales are final.



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Third-Party Sender Bundle - 2021

Are you an institution looking to take on Third-Party Sender relationships? Are you a Third-Party Sender that is trying to formalize your ACH documentation? This Third-Party Sender Bundle includes a Third-Party Sender/Originator Agreement, sample client list to provide to your ODFI (or to request from your Third-Party Senders), sample Originator Application, Originator Assessment and Annual Review, an ACH Third-Party Sender Audit and Risk Assessment, among others.

 



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426G - Written Statement Fillable PDF Form

As an RDFI, you must have a completed Written Statement of Unauthorized Debit (WSUD) before returning a debit entry. The dated form has clear and concise information about what return reason code to use and is fully Nacha compliant. You have the capability to fill out the PDF form online or email it to your customer for them to complete and provide back to you.

Minimum system requirement - Adobe Reader

All sales are final.



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630 - ACH Audit Guide for Third-Party Service Providers & Third-Party Senders

Electronic Version

The ACH Audit Guide for Third-Party Service Providers and Third-Party Senders is a publication designed to assist the third-party in completing an annual ACH audit as required by the Nacha Operating Rules. This is a working document that will walk you through the steps of completing an ACH Rules Compliance Audit along with reviewing sound business practices, related compliance areas, online banking products, and government benefit payments. An audit preparation checklist is included to assist in gathering information needed for review. The document includes tools to help the auditor understand ACH participants, payment applications, and recent revisions to the Nacha Operating Rules. Electronic Version

Available: April 2022



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540 E - ACH Corporate User Guide

Electronic Version

The purpose of the ACH Corporate User Guide is to help corporations/businesses establish and maintain a successful ACH origination program. The guide explains the preliminary requirements, fundamental operations and implementation concerns regarding specific ACH payment applications.

 

 



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830 - ACH Product Sales & Marketing Handbook

This publication explores strategies and solutions for extending ACH products and services to financial institutions' business and consumer customers. Supporting increased understanding of ACH marketing and sales opportunities, the publication is written to help financial institutions in marketing and using ACH services in support of their business, government and consumer customers.



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414 - ACH Risk Management Handbook, 7th Edition

A Comprehensive Guide to ACH Risk Issues and Control Procedures

 

ACH participants must take action to control risk in any payment system — including the ACH Network. The 7th edition explains the types of ACH payments risk, assesses the operational implications and provides sound business practices for developing an effective risk management program. In addition, case studies are included in each chapter to offer realistic examples to assist you in evaluating and implementing your risk management program.
 



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539 - Guide for Completing a Third-Party Sender ACH Risk Assessment

Electronic Version

The Guide for Completing a Third-Party ACH Risk Assessment is a publication designed to assist in completing a step-by-step assessment. Each Third-Party Sender is required to perform a risk assessment of their ACH activities and implement a risk management program in accordance with the requirements of the Nacha Operating Rules. Individual sections within the document address: risk management systems & controls, credit risk, high-risk activities and direct access to the ACH Operator, compliance and transaction risk, vendor & third-party management, information technology & information security and business continuity. A pre-assessment checklist and guide directions are included to assist the assessor. The document includes tools to help the assessor understand ACH participants and payment applications. Electronic Version

 

 



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538 - Guide for Completing Your ACH Risk Assessment

Electronic Version

The 2022 Guide for Completing Your ACH Risk Assessment is a publication designed to assist financial institutions in completing a step-by-step assessment. Each financial institution is required to perform a risk assessment of their ACH activities and implement a risk management program in accordance with the requirements of their regulators. Individual sections within the document address: risk management systems and controls, credit risk, high-risk activities and direct access to the ACH Operator, compliance and transaction risk, vendor and third-party management, information technology and information security, and business continuity. A pre-assessment checklist and guide directions are included to assist the assessor. The document includes tools to help the assessor understand ACH participants and payment applications. 

 



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569 - Guide to ACH Origination

Electronic Document

This handy toolkit can help streamline origination processes for your financial institution, regardless of whether you have been offering origination services for years or are just getting started. Includes: Guide to Origination; ACH Origination Application; ACH Origination Checklist; Origination Risk Calculator; ACH File Formatting Tool, ACH Exposure Limit Evaluation; Exceeded ACH Exposure Limit Form (FI), Exceeded ACH Exposure Limit Form (Originator); Exposure Limit Adjustment Request; ACH Returns Transmittal Register; NOC Entry Transmittal Register; ACH Originated Return Entry Log and ACH File Transmittal Register. 

 



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418 - Healthcare EFT Standard Implementation Guide Nacha CCD+ Addenda

The purpose of the Healthcare EFT Standard Implementation Guide is to provide the healthcare industry with information on payment processing between the Health Plan to the Provider and for implementing the healthcare EFT Standard for Stage 1 Payment Initiation, as defined by the Standards for Healthcare Electronic Funds Transfers (EFTs) and Remittance Advice.  Chapters cover:  The Healthcare EFT Standard at a glance; Nacha, the Nacha Operating Rules, and changes to support healthcare EFT payments; ACH Network fundamentals; ACH formatting requirements; healthcare EFT and ERA operating Rules; and Resources.



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472 - IAT Survival Guide: Implementation, Best Practices and Technical

Nacha rules will require every ACH payment entering or exiting the United States to be identified and formatted as an International ACH Transaction (IAT) and EACH transaction must be reviewed for OFAC compliance. All U.S. financial institutions are affected by this rule, even those that do not currently send or receive international ACH payments as any financial institution may potentially receive an IAT transaction. Every financial institution needs to understand how it is impacted by the new Nacha rule. Penalties for non-compliance with OFAC's regulations can be severe.

Table of Contents

  1. Overview - IAT Executive Summary
  2. Why does this apply to your organization
  3. OFAC Obligations
  4. FI Responsibilities
  5. Communications with the Corporate Originator
  6. Best practices
  7. Frequently asked questions
  8. IAT scenarios
  9. Technical standards and mapping
  10. IAT and International Payment Standards
  11. Glossary
  12. Resources section


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563 - Managing ACH Credit Risk Guide

This groundbreaking publication (formerly the Guide to Establishing ACH Exposure Limits) was the first of its kind in the payments space - a collection of real-life best practices for managing ACH credit risk and establishing ACH exposure limits, gathered from member financial institutions of all sizes.



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560 - ACH Quick Reference Cards for Financial Institutions

Electronic Version

A seven-card series including codes and timeframes for: ACH Returns, Dishonored and Contested Dishonored Returns, Notifications of Change (NOC), Special Exceptions (including Operator Rejects and Government Payments), Electronic Check Applications, IAT, WEB and TEL. These colorful and durable desktop reference cards provide fingertip access to critical information for proper handling of these ACH items. The cards also include helpful tips and commonly asked questions and answers regarding exception handling. Members overwhelmingly agree that this seven-card reference set is one of the most useful ACH resources available to them. These cards have been updated to include information about the updates to the R11 Return Reason Code for Questionable Entries.
 

 



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561 - ACH Quick Reference Guide

Electronic Version

An operational resource for basic ACH information in an easy to use format. This publication includes RDFI responsibilities related to ACH Rules compliance obligations, a glossary of ACH terms and easy to understand information on handling exceptions. This publication is a great educational resource for training new operations employees.



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592 - Corporate ACH User Quick Reference Cards

Electronic Version

This tool, modeled after the popular ACH Quick Reference Cards for Financial Institutions, is specifically designed for Corporate ACH users. This three-card series gives Originators fingertip access to critical information for the correct handling of ACH Returns, Dishonored Returns, Standard Entry Class (SEC) codes, Transaction codes and Notifications of Change (NOC). This is an ideal tool to assist with Originator education and rule compliance, which is a responsibility of the ODFI. These colorful and durable desktop reference cards provide ACH basics, including prenotifications, for the Originator along with the explanations for Return Reason codes, NOC codes, SEC codes, transaction codes and solutions for handling ACH exception entries. These quick reference cards are a great way to provide Originators tools now that the ACH Rules - Corporate Edition has been retired.
 
 
 
 

 



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438 - Debit Card Quick Reference Cards

Electronic Version

 
These cards are a "must-have" for your operations area. The set includes helpful information on Regulation E liability and timeframes, chargebacks, definitions and contacts. Various types of card fraud including skimming, identity theft, telemarketing fraud and phishing are explained. Two new cards have been added to include information on EMV and Mobile Wallets. These cards make a great training tool and have been updated to include new chargeback codes!

This publication is formatted as a PDF document. Users must have access to Adobe Reader.

 



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559 - IAT Quick Reference Cards for the RDFI


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532 - Quick Reference Cards for Exception Handling

Updated for 2021, these Quick Reference Cards for Exception Handling provide easy reference to a range of Nacha Rules and other regulatory requirements, including:

  • Timeframes
  • Returns, Dishonored Returns, and Corrected/Contested Dishonored Returns
  • Error Resolution and Stop Payments
  • Government Returns
  • Notification of Change (NOC) and Refused NOC
  • ACH Operator and Gateway Returns
  • Returned Check (RCK) Entry Returns
  • Corporate Entry Returns
  • Transaction Codes, Record Retention, and Glossary
  • How to complete a Written Statement of Unauthorized Debit form


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403P - Returns & Adjustments Quick Reference Guide

When processing check payments, there are multiple ways to resolve check exceptions: Returns (Customer and Administrative), Rule 8 & Rule 9 Claims, Adjustments and Warranty Breach Claims. This guide will highlight the information needed to process these exceptions and how you can mitigate your risk of losses by performing tasks in a timely manner. Return codes and adjustments are provided in an easy-to-read chart that combines essential information from Accredited Standards Committee X9, ECCHO Operating Rules and Federal Reserve. Updated 2019 



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