Speaker Information

Jordan Bennett

Jordan Bennett has been with Nacha since 2016 and is Senior Director, ACH Network Risk Management. His focus is on understanding Third-Party Senders and the benefits they bring to the system as well as mitigating any risk associated with this business model. Jordan runs the Nacha Certified program, which encourages Third-Party Senders to know and understand their risk management responsibilities in the ACH Network and promotes Third-Party Senders with strong risk management practices. Jordan is also the staff liaison for Nacha’s Risk Management Advisory Group. The Group works with Nacha staff and key industry stakeholders to produce sound business practices, business cases for rules proposals, Board Policy Statements, tools, white papers, and other communications vehicles, and to collaborate and coordinate with payments professionals across payments channels. Prior to Nacha, Jordan worked at the Federal Reserve Bank of Atlanta in FedACH and Credit and Risk Management.

Nell Campbell-Drake

Nell Campbell-Drake is Vice President of Industry Relations for Federal Reserve Financial Services (FRFS). She has responsibility for FRFS relationship management including Nacha, Payments Associations, industry trade groups, and other business partnerships. Additional responsibilities include the FRFS speaker’s bureau, FRFS payments improvement outreach activities, and FRFS hosted industry advisory councils. Nell represents the Federal Reserve Banks on numerous payments industry groups. Before joining the Bank, she worked at Merrill Lynch Brokerage Firm in a variety of capacities.

Lisa Coffey

With over 30 years of experience in payment services operations and product development for corporate credit unions, Lisa Coffey is a true expert and advocate for the credit union industry. She was president of her own LLC Consulting Company, offering payment operation consulting services on best practices, strategic planning, product development & implementations, policy and procedure development, and consultative solution selling.

Lisa has served at the executive level for over 25 years as VP, Payment Operations, and Chief Operations Officer and is currently the Chief Innovation Officer at Corporate America Credit Union. In her most recent role, she oversees payment operations, product development, and business development. Lisa currently serves on The Clearing House’s Real Time Payments Advisory Committee, NACHA’s Board of Directors, and The Payments Institute 2024 Board of Regents.

Keith Gray

Keith Gray is a Vice President with The Clearing House with responsibility for Strategic Partnerships. These partnerships are critical to the success of RTP in that many banks and credit unions will leverage RTP through a trusted technology partner. Mr. Gray works with these partners to facilitate launching and supporting their payment-related initiatives, as well as supporting banks and credit unions directly as they plan and execute their strategies to leverage RTP and other networks. During his 20–year career, Mr. Gray has worked extensively with financial institutions of all sizes, as well as financial technology companies on emerging payments initiatives, mobile solutions, and online banking applications. He worked with multiple early-stage organizations bringing new products to market. He is a frequent speaker at conferences and payments-related functions. Mr. Gray is an alumnus of Trevecca University in Nashville. Mr. Gray is an avid golfer and fly fisherman.

Jorge Jimenez

Jorge Jimenez is Chairman of both Juniper Payments LLC and Global Fintech Forum LLC, which collaborate on domestic and international payments to 3500 financial institutions.

He received a master’s in business administration in 2001 from a joint program between the London School of Economics and Bocconi University of Milan. That same year, Jorge joined the operational arm of the Italian Central Bank, SIA Group, where he was the first Project Director for the new European Clearing House in support of the newly introduced Euro (STEP2) and later in charge of developing the national payment infrastructure for Central Banks in Latin America and Africa. Jorge has worked with governments and Central Banks in over 50 countries, including the Federal Reserve where he was Product Development Director for their International ACH solution.

Throughout his 20-year career in payment systems, Jorge has helped change conventional wisdom on payments by helping financial institutions capitalize on the latest payment innovations while implementing new payment infrastructures for entire countries.

He is currently advising the Office of Technical Assistance of the U.S. Treasury on foreign policy as it relates to Payment Systems, and Financial Inclusion, pursuing a PhD in Economics from UNED University in Madrid, and is the proud recipient of the 2019 Rich Oliver Leadership in Payments Award.

Scott Jones

Scott Jones is a partner on the Financial Services Team at Adams and Reese LLP and is licensed in DC, TN and MS. He works with financial institutions throughout the United States on payment systems, payments fraud, and bank operations, including treasury management services, wire transfers, ACH transactions, online banking, mobile banking, check issues, and emerging payment systems. He began his practice as a litigator and has 20 years of experience advising clients on risk-minimization and best practices for avoiding litigation. Scott regularly speaks at payments-related conferences across the United States.

Michael Maxey

I am a native of Mobile, Alabama, and a graduate of the University of South Alabama. I joined the Mobile Police Department in 2010 where I spent the majority of my years as a detective in the Financial Crimes unit. I also served as a task force officer for the United States Secret Service where I investigated financial crimes which rose to the level of federal prosecution. Additionally, I was an Alabama Police Officer Standards and Training certified instructor in identity theft and cyber-crimes.

In 2017 I joined the United States Postal Inspection Service and moved to St. Louis, Missouri where I spent four years investigating post office robberies, identity theft, and mail theft. In 2021 I transferred back to Mobile, Alabama where I primarily investigate mail theft, identity theft, and other fraud-related crimes.

Nanci McKenzie, AAP, APRP, JM

Nanci McKenzie is an experienced speaker and a recognized expert in the field of payment technology. She currently is an independent consultant. With over 38 years of experience in the payment technology industry, Nanci has a wealth of knowledge and expertise in payment processing, fraud prevention, and risk management.

Prior to consulting opportunities, Nanci was with Affirmative Technologies. Nanci held senior leadership positions at financial institutions and payment technology companies, where she oversaw product development, strategic planning, and deposit operations. Her experience has provided her with a deep understanding of the payment technology landscape and the challenges that financial institutions face in this rapidly evolving industry.

Nanci holds a B.S. in Business and Information Management from Seminole State College and a Juris Master's degree in Financial Regulation & Compliance from Florida State University College of Law. She is currently working toward her Master of Legal Studies from Thomas R. Kline College of Law at Drexel University in two concentrations, Financial Regulatory Compliance and Cybersecurity and Data Privacy. She is also an Accredited ACH Professional (AAP) and an Accredited Payments Risk Professional (APRP).

Kevin Miyamoto

Kevin Miyamoto is a Co-Founder and Chief Operating Officer of Identifee, responsible for all operational and administrative procedures. Prior to working at Identifee, Kevin worked at Corporate Executive Board (now part of Gartner), and spent a number of years working in multiple roles in Wells Fargo’s Payments, Virtual Solutions, and Innovations Team. Most recently, Kevin was the Business Manager in Wells Fargo’s Sponsorship Team, managing over $850B of payment volume.

Kevin received his bachelor's in communication from Denison University.

Kevin Moland

Kevin Moland is a Senior Advisory Payments Strategist at Jack Henry, where he brings to bear four decades of experience helping financial institutions and financial services providers deliver and implement payment solutions. Throughout his career Kevin has been a key player in the digital services revolution, providing product direction and design oversight for some of the nation’s premier banking and payments companies. A former Director of Product Management, Kevin is intimately familiar with designing and delivering digital solutions. In his current role, he provides strategic input on payments topics to individual Jack Henry business units while also serving customers and the industry at large by sharing his expertise and insight. He is a featured presenter at conferences and industry events and has served as an adjunct faculty member for several prominent banking schools. His informal style and keen story-telling skills make him a sought-after speaker, teacher, and host.

At Jack Henry, we strengthen connections between people and their financial institutions through technology and services that reduce barriers to financial health.

Through insight, research, and experience, Jack Henry's Payments Strategy team influences the future of payments by collaboratively building successful strategies and delivering premium solutions for its customers.

Kevin Olsen

Kevin Olsen is the Senior Vice President, Innovation & Strategy at Pidgin. Kevin, also known as the Payments Professor, has been working in the payments industry since the late 1990s. Kevin received a BS in Technical Studies from Valdosta State University.