Pre-Conference Workshops

Monday, April 14, 2025

Pre-Conference Workshops
8:30 AM- 9:45 AM

Riding the Wave as we Handle Top Ten Check Hotline Calls

SFE payments experts receive hundreds of calls every year. During this workshop, our panel of experts will dive into the Top Ten hotline calls regarding check rules and regulations and how we help solve those tricky check issues.

Angie Smith, AAP, NCP, EVP Education and Events, Wespay; James Bi, Marketing Manager and Fraud Detection Specialist, Orbograph; Starr Largin, SVP- Sales, ThreatAdvice
Advanced Wire Transfers TBD
     
10:00 AM - 11:15 AM

The Ever-Changing Landscape of Card Fraud

Does fighting debit card fraud feel like a game of Whac-A-Mole®? Engaging in fraudulent activity is a job for the bad guys; our job is to thwart their efforts. The evolution of fraud schemes is fascinating and clearly follows trends in card payments. In this session we’ll examine data compiled by SHAZAM and the global networks to better understand the changing landscape of debit card fraud. Additionally, what predictions can we make based on that data? And how can we better utilize our current tools to detect and prevent fraud? Come prepared to share your opinions and join me in the discussion.

Diana Kern, AAP, Sr. Financial Solutions Consultant, Shazam

Reclamation Processing - ARPS

The U.S. Department of the Treasury’s Bureau of the Fiscal Service (Fiscal Service) is the single largest originator in the ACH Network, with 1 billion payments totaling $3.5 trillion delivered each year to recipients of tax refunds, Social Security and veterans’ benefits, vendor, and other federal payments. This session will provide a deep dive of the mandatory Automated Reclamation Processing System (ARPS), Treasury Check Verification System (TCVS) and modernization efforts for the non-receipt process leveraging the Exception Resolution Service (ERS).

Lisa Innaurato, Bureau Fiscal Services