John Ainsworth serves as president and CEO of CULedger, a credit union-owned CUSO that focuses on delivering innovative applications on a global distributed ledger platform for credit unions. In this position, Ainsworth brings his wide breadth of expertise to develop and enhance CULedger’s growth strategy. He plays a vital role in its launch of innovative and game changing applications on a global distributed ledger platform for credit unions. Along with his executive team, Ainsworth will focus on the company’s capitalization, industry relationships and corporate development.
Prior to joining CU Ledger, he served as executive vice president of North America markets at MasterCard Worldwide, where he was responsible for managing the independent bank and credit union segments. He previously held the position of senior vice president of global accounts, where he managed business development activities for one of MasterCard’s largest and most complex global members including debit, RFID, prepaid, acquiring and commercial segments.
Ainsworth is a seasoned financial services executive whose background includes more than 30 years of product and sales management experience with major financial organizations, such as SunTrust Banks and Visa International. Having led and mentored sales forces specializing in strategic solution sales, he is credentialed with national recognized commercial sales programs such as Huthwaite and Miller Heiman.
Ainsworth attended the University of Tennessee, Vanderbilt University and American Institute for Banking.
Jessie Bitetti is an assistant vice president in the Retail Payments Office (RPO) at the Federal Reserve Bank of Atlanta. She has responsibility for the RPO’s strategic business relations, vendor relations, product marketing and external/customer communications.
Ms. Bitetti joined the Federal Reserve Bank of Atlanta in 1998. Her areas of responsibilities have included customer service, customer testing and implementations, electronic access, and human resources. Before joining the Federal Reserve, she worked at KeyBank and MetLife.
Dondi is part of the Product Strategy team for the Payments division of FIS, where she leverages her vast experience in banking and payments to develop product strategies for various markets served by FIS. Dondi has more than 20 years of experience in retail banking and payments, which have included retail deposits, payments and consumer credit. Dondi also has experience as a Compliance Officer where she focused on Community Development. Dondi holds a bachelor’s degree in Organizational Management from Bethel University and is an alumnus of the Executive Banking Program through the Consumer Bankers Association at Furman University in Greenville, SC. She is also a passionate advocate for financial inclusion, diversity and promoting awareness on the positive impact financial service providers have on the communities they serve.
Nell Campbell-Drake, AAP
Nell Campbell-Drake is a vice president in the Retail Payments Office (RPO) at the Federal Reserve Bank of Atlanta. She has responsibility for the RPO’s strategic business relations, both domestic and international, vendor relations, payments innovation, product marketing and external/customer communications. She serves as the RPO’s primary liaison for external business relations and outreach, working collaboratively with other Federal Reserve product offices and industry partners. She represents the RPO and Federal Reserve Banks on a number of payments industry groups.
Ms. Campbell-Drake joined the Federal Reserve Bank of Atlanta in 1991. She has represented the Bank on both district and System-level assignments throughout her career. Before joining the Bank, she worked at Merrill Lynch Brokerage Firm in a number of capacities.
Kevin Christensen is senior vice president of market intelligence and data analytics at SHAZAM. Kevin leads the company’s enterprise-wide governance and utilization of information and is responsible for providing insights that aids in the development and execution of the company’s strategic goals. Additionally, Kevin currently serves as the Acting Executive Director of the newly formed US Faster Payments Council and serves on the board of directors for Nacha. Prior to joining SHAZAM in 2004, Kevin worked for the Federal Deposit Insurance Corp. (FDIC) for 10 years as both a safety and soundness and information technology examiner.
Shane Collins is Senior Vice President and Risk Manager for First Tennessee Bank. Shane leads the company’s centralized Third-Party & Vendor Risk Management (TPVRM) program. Shane has some 23 years in banking, including roles in operations, sales, financial center management, and Enterprise Risk Management. Risk Management experience includes roles of Compliance Manager, Deputy Corporate BSA/AML Officer, Enterprise Risk Management (ERM) Consultant, and Corporate Operational Risk Manager. Shane has developed and implemented operational risk management and ERM frameworks, as well as enterprise-wide processes.
James S. Cunha
Jim Cunha is Senior Vice President of the Treasury And Financial Services Group. His group’s responsibilities include Cash Processing, Payments/Mobile Strategies, and Wholesale Payment Operations. The group is also responsible for a payment business for the U.S. Treasury, Stored Value Card (SVC). SVC is a prepaid smartcard based service used by the Department of Defense for domestic training bases, overseas peace-keeping bases and the US Navy. The Payment Strategies group works with the industry to understand and remove barriers to adoption of mobile payments in the US. Jim is also leading the Bank’s applied research into distributed ledger technologies in financial services and studies digital currencies. Lastly, Jim is part of the leadership team for the Federal Reserve’s SIPS Secure Payment efforts.
Jim has worked at the Federal Reserve Bank since 1984. Prior to that, he worked at Fleet National Bank. He has BS’s in Accounting and Philosophy from Northeastern University and a BA in Computer Science from Rhode Island College. He is a member of the Board of Directors of the New England ACH (NEACH) Association and Justice Resource Institute (JRI).
Peter Davey leads payment innovation at The Clearing House where he is responsible for working with financial institutions and partners to foster new and innovative concepts that propel the payment industry forward. He has a deep understanding of the payments industry, including rules and regulations around all payments networks, payments systems and technologies, and how these systems work.
Previous to The Clearing House, Peter was the Head of Payment Strategy Innovation & Industry at Capital One Financial Corporation. He provides thought leadership in many payment forums and speaking engagements across the industry and is a featured keynote speaker at many events.
He has a bachelor’s degree in Business Management with a focus in Computer Science from Wheeling Jesuit University and is an Accredited ACH Professional (AAP).
Lenny Evansek is the SVP of Business Development at Loomis U.S. Lenny’s experience includes global supply chain, treasury management, cash logistics and cash automation solutions from his experiences at FedEx , Brink’s Inc., Fifth Third Bank, and Loomis.
Angi Farren, AAP, APRP
Angi is currently the Executive Vice President and COO at the Upper Midwest ACH Association (UMACHA). She is a seasoned Electronic Payments Professional who has over 10 years of experience working at a Regional Payments Association (RPA) and over 16 years working in the banking industry.
Her experience is primarily with the Automated Clearing House (ACH) operations, product development, and risk management however, she is also knowledgeable on all types of electronic payments including remote deposit capture processing and risk management.
Angi received her Accredited ACH Professional (AAP) designation in 2000 and recently received her Accredited Payments Risk Professional (APRP) designation in 2018.
Angi is currently an active participant on NACHA’s Payments Innovation Alliance Committee and the US Faster Payments Council and workgroups.
Trent Fleming has served as a trusted adviser to financial institutions for more than three decades, on matters of technology, strategy, and management. As a speaker, Fleming's presentations consistently get the highest marks from his audiences. He serves on the faculty of the Graduate School of Banking at the University of Wisconsin and the Advanced Banking School at Penn State University. He regularly contributes articles to industry publications, and publishes a very popular banking newsletter. Trent holds a Bachelor of Science in Economics and Finance from Christian Brothers University.
Keith Gray is a Vice President of The Clearing House with responsibility for RTP® Network Strategic Partnerships. These partnerships are critical to the success of the RTP network, in that many banks and credit unions will access the network through a trusted technology partner. Mr. Gray works with these partners to facilitate launching and supporting their RTP initiatives.
During his 20–year career, Mr. Gray has worked extensively with financial institutions of all sizes, as well as financial technology companies on emerging payments initiatives, mobile solutions, and online banking applications. He worked with multiple early stage organizations bringing new products to market.
He is a frequent speaker at conferences and payments related functions. Mr. Gray is an alumnus of Trevecca University.
Chris L. Hamm, CFE
Chris L. Hamm, CFE is a Vice President with First Citizens National Bank in Dyersburg, TN where he has been a teammate for four years. A member of the Association of Certified Fraud Examiners, Chris is currently leading the bank’s Fraud Department, while also serving as BSA Officer and Bank Security Officer. He and his team work to protect the bank, and its customers, from monetary loss while identifying and investigating all aspects of suspicious activity. Working with various agencies, Chris has been involved in the investigation of numerous cases of Elder Financial Abuse and Exploitation. He shares knowledge gained from each experience through speaking engagements with groups, and organizations, in an effort to assist in combatting the ongoing criminal activity targeting seniors.
Chris earned both an Associate’s Degree, and a Bachelor’s Degree, in Criminal Justice prior to pursuing a career in law enforcement that spanned fifteen years. During his tenure he held numerous positions, including that of Criminal Investigator for the City of Dyersburg.
Norris Jackman is Chief Procurement Officer for First Tennessee Bank. Norris leads the overall relationship with vendors providing goods and/or services to First Tennessee including strategic sourcing, vendor selection, contract negotiations, and procurement operations. Norris has some 37 years of experience in Procurement and Operations roles, with the last ten at First Tennessee. Sourcing experience includes numerous direct and indirect categories in the manufacturing and financial services verticals.
Jenny Johnson, NCP
Jenny Johnson has been with ECCHO—the Electronic Check Clearing House since 2010. Initially she was responsible for marketing both ECCHO and NCP and relationship management. She is currently transitioning into responsibility for the ECCHO Rules and subcommittee management. Jenny was heavily involved in developing the National Check Payments Certification program, and earned her NCP in 2012.
She has more than 20 years of experience in the payments industry with McKinsey/Global Concepts. At Global Concepts, she managed the Forums conference division including the Image Forum (US & UK), Check Forum (US & UK), Cash Management Forum, Payments Forum, E-Commerce Forum, Fraud Forum, and other Forums and Roundtables.
Prior to working at Global Concepts, Jenny worked at Southern Company Services for 10 years. She was a programmer/analyst for most of that time where she maintained the Farley Nuclear System and developed and maintained the Online Accounts Payable System for Alabama Power. Jenny earned her CISA while working as a Senior Internal Systems Auditor before moving into the payments industry.
Scott is a Partner in the law firm of Adams and Reese LLP. Scott began his practice as a litigator and has over a decade of experience advising banks and other clients on risk-minimization and best practices for avoiding litigation. He now advises banks throughout the United States on payment systems and bank operations, including emerging payments, treasury management, wire transfers, ACH, Internet banking, and mobile banking.
Fred Laing, II AAP, CCM, NCP
Mr. Fred Laing, II is the President & CEO of the Upper Midwest Automated Clearing House Association, or UMACHA. He’s been at UMACHA over 34 years, having been involved in the significant growth of the network at both the regional and national level.
He completed his fourth term on the NACHA Board of Directors at the end of 2017 and is the past-Chairman of the NACHA Internet Council. He is on the steering committee of the Risk, Regulation, and Security Group within the NACHA Payments Innovation Alliance, and has served two terms on the Risk Management Advisory Group at NACHA (RMAG) and just rolled off the NACHA Government Relations Group. He’s a member of the Editorial Board for the NCP (National Check Professional) Program through ECCHO. He’s a member of the American Society of Association Executives, and is an Accredited ACH Professional (AAP) a Certified Cash Manager (CCM) and a National Check Professional (NCP).
Prior to joining UMACHA Mr. Laing was a Cash Management Officer and ACH Product Manager for Norwest Bank Minnesota. He holds a B.A. from Moorhead St. College in Economics. He enjoys gardening, landscaping, skiing, and chasing after his nine grandchildren.
Tim Marsh transferred to the Memphis FBI Field Office in July of 2015 and was assigned to investigate Counterintelligence matters along with Cyber violations. After almost 15 years in the FBI working Counterintelligence matters Mr. Marsh has become an expert in all facets of this skill set. Reading people, understanding body language and most importantly becoming an expert in the science known as social engineering has allowed him to be very successful in speaking to numerous groups/companies as the FBI’s Memphis Chapter InfraGard Coordinator as well as the division’s Private Sector Coordinator.
Mr. Marsh began his career as a Special Agent with the FBI in 2004, where he was assigned to the New Orleans Field Office. Mr. Marsh investigated a variety of counterintelligence matters, and in 2009 was transferred to the Los Angeles Field Office where he continued his work with counterintelligence. In 2011, he was named Supervisory Special Agent of the cyber program in the New Orleans Field Office.
In 2012, Mr. Marsh was instrumental in identifying cyber-related victims and developing a method of effectively notifying impacted victims. Mr. Marsh was essential in the Cyber Division’s redevelopment of the Guardian for Cyber threat tracking program. Additionally, Mr. Marsh drove to implement the Guardian for Cyber program, to include iGuardian, to be utilized throughout the US government effectively implanting Section 4 of Executive Order 13636. In April of 2013, and before his final transfer to Memphis, he was selected as the Unit Chief of the Cyber Division’s Guardian Victim Analysis Unit responsible for ensuring the FBI successfully implemented the Guardian for Cyber program enterprise-wide.
Before entering the FBI, Mr. Marsh worked as an engineer with a company in the Memphis area, specifically associated with the manufacturing of HID lighting products as well as computer/networking management. He received a Bachelor of Science degree from the University of Memphis in 1999.
Katie McEntee is Vice President of Community e-Sales at Visa where she manages a national team responsible for sales and relationship activities across community banks and credit unions in the U.S. She joined Visa in 2014 as a Senior Account Executive on the JPMorgan Chase relationship management team.
Katie has extensive consumer credit experience having spent the majority of her career with MBNA/Bank of America as Senior Executive Vice President, responsible for key affinity sectors. In addition, she was the Chief Marketing Officer of MBNA’s first international business in the UK and member of MBNA International’s Board of Directors. Prior to joining Visa, Katie was SVP of Partnerships for Cartera Commerce, a leading card linked offer platform for major financial institutions and airline loyalty programs.
Katie holds a bachelor’s degree in mathematics from the College of the Holy Cross and a MBA degree from the London Business School.
Lisa Minor, CISA, CAMS, CFE
Lisa Minor joined the National Credit Union Administration* (NCUA) Office of National Examinations and Supervision (ONES) in 2010 as a National Payment Systems Officer. Lisa directs and participates in payment systems examinations at corporate credit unions, consumer credit unions, credit unions service organizations (CUSOs), and third-party processing vendors. She examines the use of payment systems and related technologies for the purpose of identifying and assessing key risks. In 2016, she was received NCUA’s Specialized Examiner of the Year Award.
Lisa is a Certified Information Systems Auditor (CISA), a Certified Anti-Money Laundering Specialist (CAMS), and a Certified Fraud Examiner (CFE). Prior to joining NCUA, Lisa was Senior Vice President - Chief Operations and Technology Officer at a mid-sized credit union in upstate New York where she worked for nearly fifteen years. She earned her Bachelor of Science in Management Information Systems from Binghamton University School of Management in New York.
Sandy Ortins, AAP, APRP, NCP
Vince is the founder and CEO of LendKey, the most advanced lending platform and network, and a veteran technologist for financial services companies. Before LendKey, Vince was the COO of DealerTrack, the nation’s first and largest automotive credit portal. He has also been the President of Ameritrade’s Institutional Client Division, the CEO of OnMoney.com, the CTO of Citigroup’s US Consumer Bank and a Business Unit Executive at IBM. Vince received his B.S. from Polytechnic University.
David Payne, AAP, NCP, CIA, CFSA
David is a self-proclaimed payments geek who would rather be doing an audit or risk assessment than just about anything (except maybe doing a seminar on the COSO framework, implementing risk-based auditing, fraud, or payments system risk management). The only thing he enjoys more than audits and risk assessments is helping his clients succeed in understanding and controlling their payment systems risk.
David started his payments career managing Automated Clearing House, wire transfer, and debit card operations for an online bank. It wasn't until he had an opportunity to be an internal auditor that he found his calling. He is an expert in payment systems risk management and compliance and is fascinated by fraud, psychology, BSA/AML risk management, and how technology impacts risk.
Ryan Riveland is Director of Market Solutions for Payments at Early Warning. Riveland champions efforts to bring faster payments to financial institutions through the Zelle Network. Supporting and leading work groups at Early Warning, he collaborates with market leaders to bring innovation to the payments, card and digital wallet space.
Riveland joined Early Warning in 2015 supporting card payment and digital wallet initiatives which evolved into his current role with Early Warning's Zelle Network. Prior to Early Warning, Riveland was with First Data for 14 years in key solution and industry development roles for the fraud, analytics, card processing and digital wallet areas.
Riveland holds a bachelor's degree in Business Administration with an emphasis in Marketing Management from the University of Kansas in Lawrence, KS.
Michael J. Ryan
Michael Ryan is a senior vice president at Georgeson LLC. Mike is responsible for new business development and has been a leader in the unclaimed property industry for over 25 years. He has assisted numerous companies with unclaimed property compliance, returning over $1 billion dollars in unclaimed property to the rightful owners.
Mike was instrumental in the development of the Unclaimed Property Professional Organization (UPPO), the premier association dedicated to holders of unclaimed property and the service providers who help make holders’ jobs easier. He has served in many capacities at UPPO, including four and a half years as president and currently serves as eastern vice president.
Mike was one of the founding members of the unclaimed property committee at the Securities Industry and Financial Markets Association (SIFMA). He is also an active member of the unclaimed property committees at the Securities Transfer Association (STA), the Shareholder Services Association (SSA) and has been involved with Computershare’s team on the Uniform Law Commission redraft of the Uniform Unclaimed Property Law.
Mike is also an in-demand speaker and thought leader, and has spoken and written articles on unclaimed property for UPPO, SIFMA, STA, SSA, the Wisconsin Automated Clearing House Association (WACHA), the National Association of Division Order Analysts (NADOA), the New York Bankers Association (NYBA), and has appeared on CNN’s “The Dolans.”
Debbie Smart, CTP, NCP
Debbie Smart is a senior business consultant for Q2 where her responsibilities include implementation program management and implementation consulting services for financial institutions to facilitate the successful implementation, conversion and utilization of their online business banking products and services.
Prior to joining Q2, Debbie was the SVP of Product Management at Aptys Solutions, where she was responsible for guiding Aptys’ product development for their payments processing platform. Prior to Aptys, Debbie spent 14 years at ACI Worldwide and Global Payment Systems where her responsibilities included sales, business development, consulting services, and management of sales, marketing, customer service and product development.
She also spent many years at First Security Bank (now Wells Fargo), where her responsibilities included running the cash management department for the state of Idaho, and managing operations for electronic payments and item processing.
Jennifer Stadler, CPP
Jennifer has over 15 years of sales, marketing, operational and management leadership focused on the payments industry. Jennifer was first introduced to the payments industry working for Bank of America for several years in the early 90’s, and then moved into restaurant operations working for a large restaurant corporation where she eventually supervised the daily operations and staff for several individual restaurants locations. With general banking and operational experience, Jennifer focused her career efforts on payments, working for several merchant service providers where she held various management and executive leadership positions during her tenure, including serving as Marketing Manager where she was instrumental in bringing new products to market, Director of Operations where she supervised ACH payment services, National Sales Director providing the growth strategy for strategic partner sales across the U.S., and Vice President of Operations overseeing the underwriting, monitoring, risk and support services for merchant accounts. With her diverse background and knowledge of payments, management and marketing skills and passion for public speaking, Jennifer was promoted to Vice President of Marketing Strategy and Communications for PaymentsFirst. In her spare time, Jennifer enjoys gardening, photography, painting and cooking and is an avid outdoor enthusiast as she has hiked major portions of both the Pacific Coast Trail (West) and the Appalachian Trail (East) with the goal to complete both trails end to end. Jennifer is a Certified Payment Professional through the Electronic Transaction Association and resides with her family in Atlanta, Georgia.
Peter Tapling has decades of experience helping organization address fraud and risk management concerns in financial services, particularly around payments. Mr. Tapling has been at the forefront of innovative technologies used in financial services including PKI, out of band authentication, mobile authentication, blockchain and real-time payments. Mr. Tapling is a member of the Board of Regents of The Payments Institute and until recently served on the steering committee for the Federal Reserve Secure Payments Task Force.
Tim Thorson, AAP, CTP
Tim Thorson is a digital payments specialist in Regions Bank’s Payment Operations, after managing ACH Operations there from 1997 through 2018.
He previously served as ACH Product Manager for First Commerce Corporation in New Orleans, and as an accounting systems support analyst for the Federal Reserve Bank of Atlanta, New Orleans Branch. He chaired the NACHA Rules and Operations Committee from 2010 to 2014, and the EastPay Board of Directors from 2015 to 2016.
Tim is currently a member of the NACHA Government Relations Advisory Group, the NACHA Arbitration Board, NACHA’s Rules and Operations Committee, ePayResources Board of Directors, the EPN Business Committee, and chairs NACHA’s Risk Management Advisory Group.
Tim holds a BS in Accounting and an MBA from the University of New Orleans.
Blake Tolbird, AAP, NCP
Blake Tolbird started his payments career as a part time employee in Item Processing at Financial Institutions Services Corporation (FISC) in West Monroe, Louisiana while attending college. After graduation, Blake joined First National Bankers Bank (FNBB) in 2006 and has worked in all areas of the Operations Department including ACH, Wire Transfers and Fed Funds before developing the Electronic Products Division, responsible for Image Exchange. Blake currently serves as Senior Vice President, Bank Operations Manager where he oversees the Operations, Electronic Products, International, and Client Services Divisions.
Blake graduated from Louisiana Tech University in 2003 with a degree in Business Administration. He is also a graduate of the Mississippi School of Banking Class of 2012. He has held his AAP Certification from NACHA since 2007 and received his NCP Certification from ECCHO in 2011. Blake participates in LBEC, Louisiana Bankers Education council and serves on the ECCHO Operations and Returns and Adjustment subcommittee. Blake is an active member of the Baton Rouge community and the young professional organization, Forum35. Blake also serves as President of the Board for Susan G. Komen, Louisiana.
Tammy Wilson is the Director of Product for Jack Henry & Associates PayCenter division where she is responsible for product strategy and business development for the emerging real-time payments product lines. With more than 20 years of experience in banking technology, she has a deep knowledge of core and payments platforms. She is a passionate advocate for community institutions and the delivery of solutions that empower their success.
She participates on several industry groups including the End User Transparency workgroup of the Faster Payments Council and the Faster Payments workgroup for the Payments Alliance. She has also served on NACHA Advisory Groups and Regional Payments Association initiatives.
Prior to Jack Henry, Tammy worked in deposit operations for a large community bank holding company. She joined the core solutions provider, Computer Services, Inc. (CSI), as a developer and then as Product Marketing Manager where she worked closely with banks to implement payments and core deposit technology solutions. Tammy has a degree in Computer Information Systems and an MBA from Murray State University and is an Accredited ACH Professional (AAP).