Agenda

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Agenda At A Glance

Tuesday, April 28th

9:00 AM -
9:30 AM

 

Welcoming Remarks
Donald S. Jackson, AAP, CTP
President & CEO
Southern Financial Exchange

 

Kevin Olsen, CHPC, AAP, APRP, NCP
& Payments Professor

9:30 AM -
10:20 AM

Keynote Session: Top 5 Reasons Faster Payments Are The Future: Are You Ready or Getting There….

Nell and Reed are subject matter experts when it comes to faster payments. They will present data on the demand for faster payments and discuss use cases driving growth. A variety of faster payment solutions exist today, with the Federal Reserve expected to join the growing list of providers in 2023 or 2024. While most of the large banks are moving forward with one or more faster payment alternatives, smaller financial institutions may not have moved as quickly. What are the key factors to consider when developing a payments strategy on Faster payments? Does Faster Payments = Faster Fraud? Nell and Reed will provide you answers and guidance on how to move forward. 

Nell Campbell-Drake

Nell Campbell-Drake, AAP
Vice President, Retail Payments Office (RPO)
Federal Reserve Bank of Atlanta

Reed Luthanen

Reed Luhtansen
Executive Director
US Faster Payments Council

10:20 AM - 10:30 AM

Exhibit Review & Refreshment Break

 

10:30 AM -
11:20 AM

 

Modernizing AP and AR: RTP Applications and Strategies

For the past 25 years, payers have been encouraged to make electronic payments vs. issuing checks to improve customer experience, realize cost savings and reduce check fraud. However, more than half of all B2B payments are still made by check. Why? Until now, industry attempts to increase efficiency and safety have been complex and require payers to integrate with ERP or accounting systems, or perform manual data entry. Hear from payment veterans on how to implement RTP strategies at your organization, including best practices for remittance messaging, guidance to streamline accounts receivable/payable processing and considerations for mitigating payment risk.

Debbie Smart, CTP, NCP

Debbie Smart, CTP, NCP
Senior Business Consultant
Q2eBanking

Peter Davey

Peter Davey
Senior Vice President
Head of Product Innovation
The Clearing House

11:20 AM -
11:40 AM

Exhibit Review & Refreshment Break

 

 

11:40 AM -
12:30 PM

 

The Yellow Brick Road

Competition in the payments system is at an all time high, with each player trying to discern which road to take to ensure ultimate success. Today’s speaker will share his thoughts on the factors that lead to innovation and the ultimate predictors for success in the payments arena.

 

Richard Oliver

Rich Oliver
Independent Payments Consultant
Retired EVP Federal Reserve Atlanta

 

12:30 PM -
12:40 PM

Exhibit Review & Refreshment Break

 

12:40 PM -
1:30 PM

Consumers Originating ACH – Say What?

Consumers want it, and financial institutions are trying to find ways to provide P2P transactions. Look at the different types of person to person payments, the rules behind the transfers, and how to mitigate your financial institutions risk when offering this service. Let’s discuss scenarios so you can better understand the risks associated with consumers Originating ACH entries.

Karen Nearing, AAP, APRP, CAMS, CRM, NCP

Karen Nearing, AAP, APRP, CAMS, CRCM,NCP
Director, Compliance Education
EPCOR

Shelly Sipple, AAP, APRP, NCP

Shelly Sipple, AAP, APRP, NCP
Senior Director, Certifications & Continuing Education
EPCOR
 

1:30 PM -
1:40 PM

Exhibit Review & Refreshment Break

 

1:40 PM -
2:30 PM

Exceptions in a Pandemic Environment

Working with exceptions or client disputes can present operational interruptions to the Financial Institution. The handling of these issues can be time consuming and tie up valuable resources. Identifying and understanding ways to quickly resolve issues for these areas is one key to success for your organization. We will review various regulations affecting internal operational procedures and responsibilities for handling these disruptions. If you need assistance in improving the process for handling Check, Card and ACH disputes, exceptions, and adjustments, please join us for this session.

Danita Moss, AAP

Danita Moss, AAP
Senior Vice President-Member Services
Southern Financial Exchange

Michele Barlow, AAP, NCP

 Michele Barlow, AAP, NCP
Vice President
WACHA

2:30 PM -
2:40 PM

Exhibit Review & Refreshment Break

 

2:40 PM -
3:30 PM

So Much Reg E, So Little Time

Time is of the essence when handling Reg. E claims and investigating disputes for customers. Understanding what constitutes an error and determining the accountholder’s liability is time consuming to say the least. With a focus on claims related to debit card activity, this session will help you sort through these challenges and keep you moving forward.

Diana Kern, AAP

Diana Kern, AAP
Senior Trainer
SHAZAM

 

3:30 PM -
3:40 PM

End of the Day Recap

 

3:40 PM -
4:10 PM

VENDOR SHOWCASE SESSIONS

 

Wednesday, April 29th

9:00 AM -
9:50 AM

Curing the Appendicitis After Removing Appendix Eight

Have you been using the “checklist” contained in Appendix Eight as a guide for your ACH Audit workpapers? Since Appendix Eight has been removed, are you asking yourself, “What is required to be in the audit?”. Do you need guidance on how to address this audit gap? If you answered “yes” to any of these questions, you need a prescription for ACH Audit Appendicitis! Attend this fast-paced session and learn the top ten cures for appendicitis and how to transform the ACH audit process!

Pam Rodriguez

Pam Rodriguez, AAP, CIA, CISA

 

9:50 AM -
10:00 AM

Exhibit Review & Refreshment Break

 

10:00 AM -
10:50 AM

Faster Payments, Same Risk: Examining Faster Payments Through the Risk Assessment Lens

We've been hearing a lot about faster risk associated with faster payments. We all want to manage payment system risk effectively and not experience increased losses. How we look at risk is just as important as how we manage it. Let's take a look at how the risk assessment process can help us understand payment system risk from a new perspective.

David Payne, AAP, NCP, CIA, CFSA

David L. Payne, AAP, NCP, CIA, CFSA
Compliance Manager
ACH Alert

Wanda Downs, AAP, APRP, NCP

Wanda Downs, AAP, APRP, NCP
Payment Professor

10:50 AM -
11:00 AM

Exhibit Review & Refreshment Break

 

11:00 AM -
11:50 AM

Cyber Security Awareness - Are your clients prepared?

The presentation panel will focus on the current cyber security trends in the marketplace, types of attacks on business/corporate clients and how one bank has communicated Fraud Prevention materials to its clients. Topics included are: Growing Impact of Fraud, Types of Cyber-Fraud Attacks, Ransomware, Wire Fraud, Phishing and How to Communicate Fraud Awareness and Prevention.

Jerry Brodnax, Jr., CCM

Jerry D. Brodnax, Jr., CCM
SVP, Sales Director - TM Services
Hancock Whitney Bank

Paul Clement

Paul Clement
SVP, Director – Enterprise Security Hancock Whitney Bank

David Luke

David M. Luke, CTP
SVP, TM & Commercial Deposit Manager
Home Bank

 

11:50 AM -
12:10 PM

Exhibit Review & Refreshment Break

 

12:10 PM -
1:00 PM

Payments Recognition Luncheon
General Session: Gazing into the Crystal Ball: The Outlook on the Economy

For the past 25 years, payers have been encouraged to make electronic payments vs. issuing checks to improve customer experience, realize cost savings and reduce check fraud. However, more than half of all B2B payments are still made by check. Why? Until now, industry attempts to increase efficiency and safety for digital payments have been complex and require payers to laboriously integrate with ERP or accounting systems, or perform extensive manual data entry. With the introduction of the RTP® network in 2017, payers were introduced to a potential real-time payment utopia. But according to a recent survey of 20 of the top 60 U.S. banks conducted by Aite Group, the road to faster corporate payments is still unclear to many FIs. In this session, hear from seasoned commercial payment veterans on how to implement RTP strategies at your organization, including best practices for remittance messaging, guidance on how to streamline accounts receivable/payable processing and automation, insights from early RTP use cases and considerations for mitigating payment risk.

Sponsored by: Federal Reserve Bank

 

 

 

Loren Scott

Dr. Loren C. Scott
President
Loren C. Scott & Associates, Inc.

 

1:00 PM -
1:10 PM

Exhibit Review & Refreshment Break

 

1:10 PM -
2:00 PM

Playing Legal Catch Up in a Changing Payments Landscape

Not since Check 21 took effect have payment laws experienced such significant changes. Existing and new entrants in this space may be unaware of common legal issues associated with changes in the payments landscape, given the current patchwork of payment laws and an alphabet soup of regulations. This session discusses some of the most common legal issues and oversights encountered in payments, with a focus on the diverse perspectives and roles played by the banking, consumer, and regulatory industries.

Ana Cavazos

Ana R. Cavazos
Assistant General Counsel & Counsel to the Retail Payments Office
Federal Reserve Bank of Atlanta

Ivy Gupta

Ivy Gupta
First Vice President and
Assistant General Counsel
Truist Bank

Scott Jones

Scott Jones
Partner in Charge
Adams and Reese LLP

2:00 PM -
2:10 PM

Exhibit Review & Refreshment Break

 

2:10 PM -
3:00 PM

The State of the ACH Network

In this session, Michael Herd of Nacha will provide a look at the current state of the ACH Network.  Mike will discuss volume and use-case trends for both the ACH Network as a whole and for Same Day ACH; describe new Nacha Rules initiatives; and identify current trends in ACH risk management and fraud prevention.   Mike will also give a preview of ongoing and upcoming Nacha initiatives to further develop the capabilities of the ACH Network.

Nell Campbell-Drake

Nell Campbell-Drake, AAP
Vice President, Retail Payments Office (RPO)
Federal Reserve Bank of Atlanta

Mike Herd 

Mike Herd
Senior Vice President, Association Services
Nacha

 

Alex Romeo
Vice President - EPN Product Manager
The Clearing House

3:00 PM -
3:30 PM

VENDOR SHOWCASE SESSIONS

 

 

3:30 PM -
4:00 PM

Conference Recap - Prize Drawings - Must be Present to Win